Reviews for Crown Point Apartments

Amazing time living here!

So over the last days of heatwave my apartment had started being a pressure cooker. Yesterday while working in the afternoon (I have a work from home job) the thermometer read 90 degrees! Argh! Last night it was barely cooling off - my apartment was 81 degrees at 3:00 AM. No sleep for me. I say all this so you know how desperate I was feeling last night when I asked for maintenance - and how fearful I was today that our guys would be so slammed with work that it would be days before I got help. But nope! :) They arrived bright and shiny this morning, took a couple of minutes to assess what was going on, CLIMBED UP ON THE ROOF (in this weather - poor men) did an adjustment, came back in about 10 minutes to tell me it was fixed. I am sitting in my apartment SO cool, happy, relieved (and ready for a nap except I have to work ). I have been an apartment renter for many many years and I have to say, our maintenance crew is AWESOME!

Jerry, Al and Douglas worked really hard, even though they were missing manpower, to get my hot water heater replaced. This took several days and multiple visits and all were very friendly, professional and competent. Thanks to each of you.

I had a weird but serious issue. There was a hitherto unnoticed gap at the base of my cupboards that I only discovered when my kitten came out of it injured! I asked for it to be handled and the maintenance man came the next day. Because of the oddity of the opening he had to measure on his first trip, then go back to BUILD something that would fit under there, came back and realized that some metal would be exposed and a danger to my pet, so went back again and buffered the sharp edges and then installed it. All this he did very fast and effectively. I am very thankful for his kindness and professionalism in taking care of this for me.

This will be the nicest most courteous staff you will ever meet. They helped me every step of the way. My family moved in very quickly and without hiccups.